TECHNICAL SUPPORT REPRESENTATIVE - GADGETS - DAYSHIFT GHSKMG

Email: [email protected]
To inquire text: 0977-835-1396
For faster processing look for Ms. Kitty
Office Hours: 9:00 am - 5:00 pm Monday to Friday
Dayshift | Urgent Hiring | Easy Account


Qualifications:

• Ability to work effectively as a team member
• Pleasant, professional, and courteous personality
• Excellent administrative skills: organized, efficient, and versatile
• Excellent customer service approach to dealing with people at all levels
• Exceptional ability to diffuse volatile situations when distressed or irate clients call for support
• With or without experience
• High School graduates, College graduates / College undergraduates, Vocational Courses welcome to apply

Job Description:

• Provide help desk support to clients
• Log all incoming problems and requests and actions taken to resolve them
• Attempt to troubleshoot and resolve problems and satisfy requests
• Correct refer unresolved problems to higher level support work groups
• Respond to live call referrals from clients and staff and provide technical support to clients and staff
• Provide in-depth technical ****ysis of problems
• Update the problem record upon problem or request resolution, or escalation
• Provide follow-up status to end-users in accordance with specified support policies and procedures

Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!
• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines